Every hotel can add unlimited users to ShuttleSub. There are no user limits, regardless of the subscription plan. Even the free plan includes unlimited users.
With ShuttleSub, you do not manually create user accounts. As a hotel admin, you invite users, and ShuttleSub handles the rest automatically.
Go to Settings → Team, then click Invite User. Enter the user’s email address and select their role.
There are two possible scenarios:
The user already has a ShuttleSub account
If the email address is already known in ShuttleSub, the user will receive an email invitation. They can accept or decline the invitation.
The user is new to ShuttleSub
If the email address is not yet known, the user will receive an email asking them to create a ShuttleSub account. After registration, the invitation is automatically accepted.
During registration, the user cannot change their email address. If the email address is incorrect, the hotel admin should cancel the invitation and create a new one with the correct email.
After registration, email changes can be requested through ShuttleSub Support.